Does the Guided Care journey support virtual follow-ups?
Yes. Patients can engage in virtual consultations and digital communication with care team members throughout the journey to ensure consistent support.
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How does a patient get enrolled in a Guided Care journey?
During a consultation, the doctor sends an invitation based on the diagnosis of the patient. If the patient accepts, they select a care team and the system automatically generates their personalized care journey.
Guided Care program
It’s a digital chronic disease management module that enables doctors to create personalized care journeys, monitor progress, and stay connected with patients using AI and digital twin insights.
What happens once the patient accepts the care journey?
The system generates a personalized journey plan with activities and health goals. The patient gains access to their care team via chat and appointment options.
How can care teams monitor patients' Guided Care journeys?
Through the “Enrolled Patients” section, providers can track progress, identify care gaps, review goals and parameters, and recommend or add new interventions.
Can I view my care team and current journey from the insurance section?
Yes. From the Health Insurance landing page or profile, tap “Connect to Care Team” to see your care journey, activities, and provider team.