How are At-Home appointments handled?
How are At-Home appointments handled?
At-home services (like sample collection) are offered if the provider supports it. Users can select “At-Home” as the visit type when booking.
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Are appointments integrated with provider EMRs?
Yes. Appointments are pushed to the provider’s scheduling system in real time. Changes are reflected immediately in both systems.
Can I ask what appointments I have this week?
Yes. Ask “What are my appointments this week?” or “When is my next visit?” — the assistant will pull up your scheduled bookings instantly.
What appointment types are supported in the Medgulf App?
Users can book In-Person, At-Home (sample collection or home care), and Virtual (telehealth video/audio) appointments.
How are payments handled for my approved claims?
You must add and verify your IBAN/bank account in your profile. Once approved, any reimbursement will be transferred to that account.
How are prescription documents handled for Medgulf approval?
Pharmacies manually collect, prepare, and submit all required documents to Medgulf. There is no automated document submission system at this stage.