How do users book an appointment in the app?
By selecting a doctor from the list or profile, then choosing a consultation type, date, and time. Appointments are synced in real-time with the provider's schedule.
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What appointment types are supported in the Medgulf App?
Users can book In-Person, At-Home (sample collection or home care), and Virtual (telehealth video/audio) appointments.
Can the AI Assistant book an appointment for me?
Yes! Say or type things like “Book a cardiologist next week” — the assistant will show available doctors and help you complete the booking.
Can users reschedule or cancel appointments?
Yes. Users can reschedule by selecting a new available slot or cancel the appointment with a reason (e.g., personal emergency). The system notifies the provider automatically.
How are users notified about appointments?
Users get in-app notifications for confirmations, reminders, cancellations, or updates. These appear in the Notification Center and are sent via SMS or email if configured.
How can users search for doctors in the app?
Users can search via specialty, hospital, gender, nationality, co-insurance amount, language, and even name-based global search. Filters are available for better matching.