What personal details are required during registration?
Users must enter their first name, last name, mobile or email, date of birth, gender, and password. National ID is required later for insurance validation.
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Is having a Medgulf insurance policy mandatory for registration?
No, it’s not mandatory for registration. However, users must complete insurance validation to unlock full app functionality.
Is risk stratification required for every patient?
Yes, if the patient has chronic conditions and some required health readings are missing, the system prompts the doctor to complete risk stratification before journey generation.
What personal data can be updated in the profile section?
Users can update their name, contact info, language preference, profile photo, vehicle info, and health details like allergies, exercise routine, weight, etc.
When and how is Medgulf’s approval required for medication orders?
After trade names are confirmed by the patient, the pharmacy manually submits required documents to Medgulf for insurance approval.
How does the patient confirm medication details?
If approved, a chat is initiated between the pharmacist and the patient. The pharmacist lists the available trade names, and the patient confirms or rejects them through the chat.