Is risk stratification required for every patient?
Yes, if the patient has chronic conditions and some required health readings are missing, the system prompts the doctor to complete risk stratification before journey generation.
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When and how is Medgulf’s approval required for medication orders?
After trade names are confirmed by the patient, the pharmacy manually submits required documents to Medgulf for insurance approval.
What kind of journey activities are set for the patient?
Activities may include lab tests, vital tracking, appointments, medication check-ins, and lifestyle goals — tailored to the patient’s condition and risk profile.
What personal details are required during registration?
Users must enter their first name, last name, mobile or email, date of birth, gender, and password. National ID is required later for insurance validation.
How does the patient confirm medication details?
If approved, a chat is initiated between the pharmacist and the patient. The pharmacist lists the available trade names, and the patient confirms or rejects them through the chat.
What happens once the patient accepts the care journey?
The system generates a personalized journey plan with activities and health goals. The patient gains access to their care team via chat and appointment options.