What happens once the patient accepts the care journey?
The system generates a personalized journey plan with activities and health goals. The patient gains access to their care team via chat and appointment options.
Related Articles
How does a patient get enrolled in a Guided Care journey?
During a consultation, the doctor sends an invitation based on the diagnosis of the patient. If the patient accepts, they select a care team and the system automatically generates their personalized care journey.
How is each care journey personalized?
The journey is tailored based on patient data, condition, risk level, and doctor insights. Templates are used to ensure medical alignment with national health guidelines.
Does the Guided Care journey support virtual follow-ups?
Yes. Patients can engage in virtual consultations and digital communication with care team members throughout the journey to ensure consistent support.
Can I view my care team and current journey from the insurance section?
Yes. From the Health Insurance landing page or profile, tap “Connect to Care Team” to see your care journey, activities, and provider team.
What kind of journey activities are set for the patient?
Activities may include lab tests, vital tracking, appointments, medication check-ins, and lifestyle goals — tailored to the patient’s condition and risk profile.