Do I need to be logged in to access motor insurance features?
Yes. You must be registered and logged in with a valid Medgulf motor insurance policy to access these features.
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What features can guest users access?
Guests can view service listings, public content, and promotional material but need to log in to book appointments, submit claims, or access insurance details.
What policies are eligible for roadside assistance features?
Only comprehensive motor insurance policyholders can access the Roadside Assistance and Car Towing features through the app.
Do I need to be logged in to use these features?
Yes. You must be a fully registered and verified user, including submitting your National ID or equivalent, to access any insurance services.
Do I need to be logged in to use the AI Assistant?
Yes. You must be logged in, have a complete profile, and for some features (like meal planning or summaries), your health and insurance data must be verified.
How can I view my motor insurance policy in the app?
Once logged in, go to the Motor Insurance section on the home screen. You’ll see your active motor policy, its coverage, expiry date, and key benefits.