What policies are eligible for roadside assistance features?
Only comprehensive motor insurance policyholders can access the Roadside Assistance and Car Towing features through the app.
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How do I request roadside assistance from the app?
Go to Motor Insurance → Roadside Assistance. If integrated (e.g., Morni), you can select the type of help (flat tire, fuel, battery). If not integrated, you’ll see a service number to call.
What types of help can I request under roadside assistance?
Common services include flat tire repair, battery jump-start, emergency fuel delivery, and towing. The app lists available options when you request help.
Is roadside assistance available 24/7 through the app?
Yes. The app gives you access to round-the-clock support, either by direct call or integrated service request (depending on your provider and policy type).
Do I need to be logged in to access motor insurance features?
Yes. You must be registered and logged in with a valid Medgulf motor insurance policy to access these features.
What features can guest users access?
Guests can view service listings, public content, and promotional material but need to log in to book appointments, submit claims, or access insurance details.