What are the supported login methods in the app?

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• What appointment types are supported in the Medgulf App?

  Users can book In-Person, At-Home (sample collection or home care), and Virtual (telehealth video/audio) appointments.

• How do I enable fingerprint or Face ID login?

  Go to Account Settings → Security → Biometric Login and toggle on Face ID or fingerprint based on your device. You must be logged in first to activate it.

• How secure is my personal data in the Medgulf App?

  The app follows HIPAA-compliant security standards. All data is encrypted, and identity verification is done through secure OTP, biometric login, and 2FA when enabled.

• How do I pay for a policy in the app?

  The app supports secure in-app payments via credit or debit card. Once successful, your policy is generated immediately.

• Will I be logged out automatically after using the app?

  No. Once logged in, you remain logged in until you explicitly choose to log out from the app menu.