What kind of documents might I need to upload?
Depending on the product, you may need to upload your national ID, existing health reports, or a driver’s license. The app will let you know what’s required.
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What happens if I upload the wrong document?
The app will show an error if a file type or size is incorrect. You’ll need to re-upload a valid document to proceed.
What documents do I need for a claim?
It depends on the service. You may need invoices, receipts, medical reports, discharge summaries, lab results, or proof of payment. The app tells you exactly what’s needed based on your case.
How are prescription documents handled for Medgulf approval?
Pharmacies manually collect, prepare, and submit all required documents to Medgulf. There is no automated document submission system at this stage.
Do I need to do anything to get personalized meal suggestions?
You’ll need to complete your health profile and provide your dietary goals in the app — that way, the AI can give better and safer recommendations.
Do I need to be logged in to use the Marketplace?
No! You can explore insurance products as a guest, but to buy or save a quote, you’ll need to log in or register.