AI Assistant
Is my data safe when I talk to the assistant?
Absolutely. Your interactions are secure and private. The assistant uses only the data you’ve allowed it to access, and nothing is shared without your permission.
Do I need to be logged in to use the AI Assistant?
Yes. You must be logged in, have a complete profile, and for some features (like meal planning or summaries), your health and insurance data must be verified.
Will the assistant reflect my actions inside the app right away?
Yes. Anything the assistant helps you with — bookings, cancellations, summaries — will be instantly reflected in your profile and synced with providers.
Does the assistant speak or only show text?
You can speak or type your questions — and the assistant will respond with text, show in-app flows, or even start booking processes right away.
Can I ask the AI Assistant how to use the app?
Definitely. Ask things like “How do I submit a claim?” or “Where can I see my eCard?” — the assistant will either answer you or guide you to the right screen.
Will my health summary update regularly?
Yes. As your care journey progresses and your data changes, the AI Assistant keeps your summary up to date. You can check it any time.
Can I ask what appointments I have this week?
Yes. Ask “What are my appointments this week?” or “When is my next visit?” — the assistant will pull up your scheduled bookings instantly.
Can it help me reschedule or cancel appointments too?
Absolutely. You can say “Reschedule my Monday appointment” or “Cancel my visit to Dr. Sara.” The assistant will show you the available slots or confirm the cancellation.
Can the AI Assistant book an appointment for me?
Yes! Say or type things like “Book a cardiologist next week” — the assistant will show available doctors and help you complete the booking.
How do I use the AI Assistant in the app?
Just tap the AI Assistant button on the screen. You can type or speak your question or request. The assistant will respond instantly with answers or guide you through app features.
What is the AI Assistant in the Medgulf App?
It’s your smart companion inside the app that helps you book appointments, plan meals, view your health summary, and get help — just by chatting or speaking to it.