Can I ask what appointments I have this week?

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• Are appointments integrated with provider EMRs?

  Yes. Appointments are pushed to the provider’s scheduling system in real time. Changes are reflected immediately in both systems.

• Can I ask the AI Assistant how to use the app?

  Definitely. Ask things like “How do I submit a claim?” or “Where can I see my eCard?” — the assistant will either answer you or guide you to the right screen.

• Can I ask the AI Assistant how to use the app?

  Definitely. Ask things like “How do I submit a claim?” or “Where can I see my eCard?” — the assistant will either answer you or guide you to the right screen.

• How are At-Home appointments handled?

  At-home services (like sample collection) are offered if the provider supports it. Users can select “At-Home” as the visit type when booking.

• Can users reschedule or cancel appointments?

  Yes. Users can reschedule by selecting a new available slot or cancel the appointment with a reason (e.g., personal emergency). The system notifies the provider automatically.