Can it help me reschedule or cancel appointments too?

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• Can users reschedule or cancel appointments?

  Yes. Users can reschedule by selecting a new available slot or cancel the appointment with a reason (e.g., personal emergency). The system notifies the provider automatically.

• Are appointments integrated with provider EMRs?

  Yes. Appointments are pushed to the provider’s scheduling system in real time. Changes are reflected immediately in both systems.

• What if I need help choosing or buying a policy?

  Tap the Support icon in the Marketplace screen. You’ll get guided FAQs, and if needed, you can chat with Medgulf’s support team for help.

• What types of help can I request under roadside assistance?

  Common services include flat tire repair, battery jump-start, emergency fuel delivery, and towing. The app lists available options when you request help.

• Can I ask what appointments I have this week?

  Yes. Ask “What are my appointments this week?” or “When is my next visit?” — the assistant will pull up your scheduled bookings instantly.