How does payment work for instant calls?

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• How does the system manage real-time availability for instant calls?

  Doctors set their availability manually on the provider portal. The system auto-checks to prevent overlap with scheduled appointments.

• What happens after I complete the payment?

  You’ll instantly receive your digital insurance policy. It’s downloadable from the app and also sent to your registered email.

• How do virtual consultations work in the app?

  Users and doctors must be online. At the scheduled time, a video call is initiated. The provider may also start a chat ahead of the call if needed.

• What wearable devices work with the Digital Twin?

  Devices like Apple Watch, Galaxy Watch, and other wearables that sync with Apple Health (iPhone) or Health Connect (Android) are supported.

• How do I buy an insurance policy through the app?

  Select a product → fill out your details → upload required documents → make the payment. The app guides you step-by-step.