What happens if Medgulf rejects the medication request?

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• What happens if the pharmacy doesn’t have the medication?

  The pharmacy rejects the order, and the user receives a notification. The user can then choose a different pharmacy or cancel the request.

• How is medication prepared for pickup or delivery after approval?

  Once Medgulf approves the order, the pharmacy prepares the medication and manually updates the order status to “Ready for Pickup” or “Out for Delivery.”

• When and how is Medgulf’s approval required for medication orders?

  After trade names are confirmed by the patient, the pharmacy manually submits required documents to Medgulf for insurance approval.

• Medication Orders

  It allows insured users to upload prescriptions, choose a pharmacy, and receive medications either via delivery or pickup. It streamlines communication between patients, pharmacists, and Medgulf.

• What happens after a prescription is submitted?

  The order is marked “Processing” and sent to the selected pharmacy for availability checks. The pharmacy then either accepts or rejects the order.