Yes. The app gives you access to round-the-clock support, either by direct call or integrated service request (depending on your provider and policy type).
No. There is no real-time delivery integration. The pharmacy manually updates the status, and delivery is arranged independently through their own resources.
Tap “Car Towing” under Motor Insurance. Choose the integrated service (if available) or call the listed provider for support. Location and towing needs can be submitted in-app if integration is active.