Can users filter doctors during search?

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• How can users search for doctors in the app?

  Users can search via specialty, hospital, gender, nationality, co-insurance amount, language, and even name-based global search. Filters are available for better matching.

• Can users reschedule or cancel appointments?

  Yes. Users can reschedule by selecting a new available slot or cancel the appointment with a reason (e.g., personal emergency). The system notifies the provider automatically.

• How are users notified about appointments?

  Users get in-app notifications for confirmations, reminders, cancellations, or updates. These appear in the Notification Center and are sent via SMS or email if configured.

• Can users reset their password using email instead of mobile?

  Yes. Users can choose either mobile number or email to receive the OTP for resetting their password.

• What is the “Call Doctor Now” feature?

  It's a real-time, on-demand call to available doctors (no prior booking). Patients can filter and call online doctors instantly for urgent concerns.