What happens if I forget my password?
What happens if I forget my password?
Click “Forgot Password?” on the login screen, verify with OTP (mobile/email), and set a new password. You’ll then be redirected to login with the new credentials.
Related Articles
Can users reset their password using email instead of mobile?
Yes. Users can choose either mobile number or email to receive the OTP for resetting their password.
What happens after a prescription is submitted?
The order is marked “Processing” and sent to the selected pharmacy for availability checks. The pharmacy then either accepts or rejects the order.
What happens after I complete the payment?
You’ll instantly receive your digital insurance policy. It’s downloadable from the app and also sent to your registered email.
What happens if I upload the wrong document?
The app will show an error if a file type or size is incorrect. You’ll need to re-upload a valid document to proceed.
What happens if Medgulf rejects the medication request?
The pharmacy notifies the patient, who can then cancel or modify the order based on the feedback received.